Order Processing
Once your order is successfully placed, our team starts preparing it for shipment. Orders are checked and packed carefully before being handed over to the delivery company.
Shipping &
Delivery.
We want your Candy Fabric order to reach you as smoothly as possible. Here’s everything you need to know about processing, shipping and delivery.
Delivery Time
Orders are typically delivered within 3–5 business days, depending on your location and delivery area.
Delivery times may occasionally be affected by weekends, public holidays, high order volumes, or circumstances related to the shipping company.
Shipping Fees
Shipping fees are calculated according to the delivery area and are displayed to you before completing your order whenever applicable.
Delivery Information
Please make sure your name, phone number and delivery address are entered correctly when placing your order.
Incorrect or incomplete information may cause delays or prevent the delivery company from reaching you.
Receiving Your Order
We recommend checking the package when you receive it. If the package appears significantly damaged or you believe there is an issue with your order, contact us as soon as possible so we can assist you.
Failed Delivery Attempts
If the courier cannot reach you, they may attempt to contact you using the phone number provided with your order.
Orders that cannot be delivered because of an incorrect address, unavailable recipient or unsuccessful communication may be returned to us.
Need to return something?
Eligible items may be returned within 15 days, provided that the item is in its original condition, unworn, unused and returned with its original packaging and tags where applicable.
Need help with your order?
If you have a question about your shipment or delivery, contact Candy Fabric and have your order details ready so we can help you faster.
01011880027